Terms & Conditions

Welcome to Medimex. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of Our Website

You must be at least 18 years old, or use the website with the consent of a parent or legal guardian.

You agree to use Medimex only for lawful purposes and to provide accurate information when creating an account, placing an order, or contacting us.

You must not misuse the website, interfere with its operation, attempt unauthorized access, or engage in fraudulent activity.

2. Products and Availability

We make reasonable efforts to keep product descriptions, images, prices, and availability accurate. However, errors or changes may occasionally occur.

Products are subject to availability. Medimex reserves the right to correct product information, change prices, limit quantities, or discontinue products when necessary.

3. Orders

Placing an order constitutes a request to purchase a product. An order may be refused or cancelled because of:

Product unavailability
Pricing or listing errors
Payment failure
Suspected fraud
Prescription or regulatory requirements
Shipping restrictions
Other circumstances that prevent fulfillment

If an order is cancelled after payment, an applicable refund will be issued to the original payment method.

4. Pricing and Payments

Prices displayed on the website may change without notice.

Payments are processed through available secure payment methods and third-party payment providers. Medimex does not intentionally store full payment card information.

Customers are responsible for ensuring that payment information provided during checkout is accurate and authorized.

5. Shipping and Delivery

Orders are generally processed after payment confirmation. Estimated delivery times may vary depending on the product, destination, shipping carrier, customs, and other circumstances.

Customers are responsible for providing a complete and accurate delivery address.

Medimex is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Returns and Refunds

Returns and refunds are subject to our Refund and Returns Policy.

Certain medicines, opened products, healthcare products, and other items may not be eligible for return because of safety, hygiene, or legal requirements.

7. Prescription Medicines

Certain products may require a valid prescription before an order can be processed.

Medimex may request prescription verification and may cancel an order when applicable prescription or legal requirements cannot be satisfied.

Customers are responsible for using medicines according to professional medical advice and applicable laws.

8. Medical Disclaimer

Information provided on Medimex is for general informational and educational purposes only. It is not a substitute for advice from a doctor, pharmacist, or other qualified healthcare professional.

Medimex does not guarantee specific treatment results or medical outcomes.

Always consult a qualified healthcare professional before starting, stopping, or changing medication.

9. Intellectual Property

All website content, including text, product information, images, graphics, logos, and design elements, belongs to Medimex or its authorized providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or republish our content without written permission.

10. Limitation of Liability

To the extent permitted by applicable law, Medimex will not be responsible for indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Our liability, where applicable, will be limited to the amount paid for the product or service giving rise to the claim.

11. Indemnification

You agree to hold Medimex and its employees, affiliates, and service providers harmless from claims, losses, damages, or expenses arising from your misuse of the website, violation of these Terms, or violation of applicable laws.

12. Third-Party Services and Links

Our website may use third-party services such as payment processors, shipping providers, analytics services, or external links.

Medimex is not responsible for the content, policies, or practices of third-party websites or services.

13. Account Responsibility

If you create an account with Medimex, you are responsible for keeping your login information secure and for activities performed through your account.

Please notify us if you believe your account has been accessed without authorization.

14. Cancellation

Orders may be cancelled before processing or shipment where permitted. Cancellation requests are subject to our Cancellation Policy.

Medimex may also cancel orders when required because of product availability, payment issues, prescription requirements, regulatory restrictions, or suspected fraudulent activity.

15. Changes to These Terms

Medimex may update these Terms & Conditions from time to time. Changes become effective when posted on this page.

Your continued use of the website after changes are posted indicates acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Medimex
Email: [email protected]
Phone: +1 (800) 000-0000
Address: 123 Healthcare Avenue, New York, NY 10001, USA