Privacy Policy

At Medimex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website or purchase our products.

1. Information We Collect

We may collect:

  • Name, email address, phone number
  • Billing and shipping address
  • Account and order information
  • Prescription or healthcare information when required for an order
  • Payment information processed securely through third-party payment providers
  • IP address, browser/device information, cookies, and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Verify prescriptions when required
  • Process payments, returns, and refunds
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and protect website security
  • Send service updates and, where permitted, promotional communications

3. Cookies

Medimex may use cookies and similar technologies to remember preferences, improve website functionality, understand website usage, and provide a better shopping experience.

4. Sharing Your Information

We may share necessary information with trusted service providers such as payment processors, shipping companies, hosting providers, analytics services, and customer support providers.

We do not sell your personal information for money.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no online system can be guaranteed to be completely secure.

6. Your Rights

Depending on applicable law, you may have the right to access, update, correct, or request deletion of your personal information. You may also opt out of marketing communications.

7. Children’s Privacy

Our website is not intended for children under 18.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Medimex
Email: [email protected]
Phone: +1 (800) 000-0000
Address: 123 Healthcare Avenue, New York, NY 10001, USA